These Terms & Conditions constitute a legally binding agreement between you and 09win governing your access to and use of the 09win platform, including all games, betting services, payment facilities, and associated features.
You must be at least 21 years of age to register and use 09win. By creating an account, you confirm that you meet this requirement and are legally permitted to participate in online gaming in your jurisdiction.
All financial transactions on 09win are governed by these Terms. Supported Malaysian payment methods include FPX, DuitNow, Touch n Go eWallet, Boost, GrabPay, and USDT. 09win does not charge deposit fees.
All bonuses offered by 09win are subject to specific wagering requirements. Misuse of bonuses, including multi-accounting or exploitation of promotions, will result in forfeiture of funds and account suspension.
09win operates under international gaming authority licensing with third-party certified game builds. Any attempt to manipulate game outcomes, use prohibited software, or engage in collusion will result in permanent account termination.
You are solely responsible for maintaining the confidentiality of your 09win login credentials. 09win will never ask for your password. Any activity carried out under your account credentials is your responsibility.
09win provides deposit limits, session limits, cooling-off periods, and self-exclusion tools. You agree to use the platform responsibly. If gambling is causing harm, you are obligated to use the available self-restriction tools.
Important Notice: Please read these Terms & Conditions carefully before using 09win. By accessing or using the 09win platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must cease using 09win immediately.
In these Terms & Conditions, the following definitions apply unless context requires otherwise:
By registering an account with 09win, depositing funds, or placing any wager on the Platform, you enter into a legally binding contract with 09win and accept these Terms & Conditions in full, together with the 09win Privacy Policy and any game-specific rules published on the Platform.
These Terms supersede all prior agreements, representations, or understandings between you and 09win regarding your use of the Platform. 09win reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised Terms.
These Terms apply to all players using 09win from Malaysia, including residents of Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and all other states and territories within Malaysia.
3.1 Age Requirement. You must be a minimum of 21 years of age to register an account and use any services on 09win. By completing registration, you warrant that you are at least 21 years old. 09win reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement is not met. Any winnings accrued by an underage player will be forfeited.
3.2 One Account Per Person. Each individual may hold only one active account with 09win. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and will result in the immediate closure of all associated accounts and forfeiture of any balances.
3.3 Accurate Information. You agree to provide accurate, complete, and current information at the time of registration and to promptly update any information that changes. 09win is not liable for any consequences arising from your failure to provide accurate account information.
3.4 KYC Verification. 09win is required under its licensing obligations to conduct Know Your Customer (KYC) identity verification. You agree to provide valid government-issued identification — such as a Malaysian MyKad or passport — when requested. Failure to complete KYC verification will prevent withdrawals from your account.
3.5 Self-Excluded Players. Individuals who have previously self-excluded from 09win or any other licensed gaming platform are not eligible to register or maintain an account with 09win.
4.1 Account Security. You are solely responsible for maintaining the security and confidentiality of your 09win login credentials, including your password and any two-factor authentication codes. You must not share your account details with any third party. 09win will never request your password via any channel.
4.2 Unauthorised Access. You must notify 09win immediately if you suspect unauthorised access to your account. 09win is not liable for losses resulting from your failure to maintain adequate account security, subject to applicable law.
4.3 Personal Use Only. Your 09win account is for your personal use only. Operating an account on behalf of a third party, or permitting a third party to operate your account, is prohibited.
4.4 Inactive Accounts. Accounts that remain inactive (no login activity) for a period of 12 consecutive months may be classified as dormant. 09win may apply a dormancy administration fee of RM 10 per month to dormant accounts. Players will be notified prior to any dormancy fee being applied.
5.1 Supported Payment Methods. 09win accepts deposits via FPX (including Maybank2u, CIMB Clicks, Public Bank, Hong Leong Connect, and other FPX-participating banks), DuitNow, Touch n Go eWallet, Boost, GrabPay, and USDT (TRC-20 and ERC-20). Available payment methods are subject to change at 09win's discretion.
5.2 Minimum Deposit. The minimum deposit amount is RM 30 unless otherwise specified for a particular payment method or promotion.
5.3 Deposit Fees. 09win does not charge fees on deposits. However, your financial institution or e-wallet provider may apply their own transaction fees, for which 09win bears no responsibility.
5.4 Withdrawal Processing. Withdrawal requests are processed subject to completion of KYC verification. Withdrawals to e-wallets (Touch n Go eWallet, Boost, GrabPay) typically complete within 5–30 minutes. Bank transfer withdrawals typically complete within 1–4 business hours. These timeframes are indicative and not guaranteed.
5.5 Withdrawal Conditions. 09win reserves the right to request additional verification documents before processing any withdrawal. Withdrawals will only be processed to payment methods previously used for deposits on the account, in accordance with anti-money laundering obligations.
5.6 Anti-Money Laundering. 09win is committed to compliance with applicable anti-money laundering and counter-terrorism financing standards. 09win may report suspicious transactions to the relevant authorities without prior notice to the player concerned.
6.1 General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional credits offered by 09win are subject to the specific terms published with each promotion, including applicable wagering requirements, game restrictions, minimum deposit conditions, and expiry periods.
6.2 Wagering Requirements. Bonus funds must be wagered the stated number of times before they may be converted to withdrawable Real Money Balance. Wagering contribution rates vary by game type — slots typically contribute 100%, while live casino games may contribute a lower percentage as specified in the bonus terms.
6.3 Bonus Abuse. 09win reserves the right to withhold, void, or reclaim any bonus and associated winnings where there is evidence of bonus abuse, including but not limited to: wagering using low-risk strategies designed to satisfy wagering requirements without genuine risk, using multiple accounts to claim the same promotion, or any other conduct 09win determines to constitute exploitation of promotional offers.
6.4 Right to Modify. 09win reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.
7.1 Game Rules. All games available on 09win are governed by the specific rules published within each game or game category. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall prevail in relation to game conduct.
7.2 Sportsbook Rules. All sportsbook wagers at 09win are subject to the Sportsbook Rules published on the Platform, including rules relating to event cancellations, postponements, settlement timeframes, and dispute procedures.
7.3 Insufficient Funds. Bets will only be accepted if you have sufficient Real Money Balance or applicable Bonus Balance in your account at the time the bet is placed. 09win is not obligated to extend credit in any form.
7.4 Technical Errors. In the event of a technical malfunction, server error, or any other system failure that affects game outcomes or bet settlement, 09win reserves the right to void any affected bets and refund stakes at its sole discretion. 09win is not liable for system failures beyond its reasonable control.
7.5 Final Decisions. All decisions made by 09win in respect of disputed bets, game outcomes, and settlement are final, subject to any dispute resolution process outlined in these Terms.
The following conduct is strictly prohibited on 09win and will result in account suspension, permanent termination, and forfeiture of all balances:
All content on the 09win Platform — including but not limited to the 09win brand name, logo, website design, software, graphics, text, game interfaces, and data — is the exclusive intellectual property of 09win or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or exploit any content from the 09win Platform without prior written consent from 09win.
10.1 To the maximum extent permitted by applicable law, 09win's total liability to you in connection with your use of the Platform shall not exceed the total amount deposited by you in the 12-month period preceding the event giving rise to the claim.
10.2 09win shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from your use of or inability to use the Platform, regardless of whether such damages were foreseeable.
10.3 Nothing in these Terms shall exclude or limit liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by applicable law.
11.1 Age Restriction. 09win is a 21+ platform. No individual below the age of 21 is permitted to register, deposit, or wager. Age verification is enforced at registration and at the point of withdrawal.
11.2 Self-Restriction Tools. 09win provides the following responsible gaming tools, accessible from within your account settings at any time:
11.3 Obligation to Use Tools. If gambling is causing financial, emotional, or relationship harm, you are obligated under these Terms to make use of the self-restriction tools available on 09win and to seek professional support where appropriate.
Gambling can be addictive. If gambling is affecting your life, please use the self-exclusion tools in your 09win account, contact our 24/7 support team, or seek independent help from organisations such as Gambling Therapy (online, free, confidential).
12.1 By 09win. 09win may suspend or permanently terminate your account at its sole discretion, with or without prior notice, in the event of: a breach of these Terms; suspected fraudulent, deceptive, or illegal activity; failure to complete KYC verification within a reasonable timeframe; or any conduct that 09win determines is prejudicial to the integrity of the Platform or its other players.
12.2 By the Player. You may request closure of your 09win account at any time by contacting the support team via live chat. Account closure requests will be processed within 5 business days. Any verified Real Money Balance remaining at the time of closure will be returned to you via your registered payment method, subject to standard KYC and anti-money laundering checks.
12.3 Effect of Termination. Upon account termination, your licence to access the Platform ceases immediately. 09win shall have no obligation to retain your account data beyond the minimum period required by applicable law and its licensing obligations.
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction of 09win's licensing authority. In the event of any dispute between you and 09win arising from these Terms or your use of the Platform, the parties agree to first attempt resolution through 09win's internal dispute resolution process by contacting the support team in writing.
If a dispute cannot be resolved through internal channels within 30 days of written notification, either party may escalate the matter to the relevant dispute resolution body under 09win's licensing framework. The decision of such body shall be final and binding on both parties.
09win reserves the right to revise, update, or replace these Terms & Conditions at any time. When material changes are made, 09win will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is published at the top of this page.
Your continued use of the 09win Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12.2.
For queries relating to these Terms & Conditions, or for any other account or platform matter, you may contact 09win through the following channels:
For formal legal correspondence, please use the email address above and mark the subject line clearly as "Legal – [Subject Matter]".
These Terms were last reviewed and updated on 11 June 2026. 09win recommends that all players re-read these Terms periodically to remain informed of the current rules governing their account.
Need clarification on any part of the 09win Terms & Conditions? Live chat support is available around the clock with an average response time of 3–5 minutes.
Access Your 09win Account21+Must be 21 or older. Gambling involves risk. Please play responsibly.